FAQs
Where do you ship?
As of now, we ship within EU countries. (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden).
We ship to non-EU countries: UK and USA.
Do you accept returns?
Due to the nature of our products, unfortunately we are unable to accept returns. If you have an issue with the product(s) that you receive, please email us! We want to ensure that you're happy with your self-care purchase.
What is the shelf life of the products?
We note the shelf life of our products as 12 months from the date of receipt.
Can you provide some guidance on the recommended usage of scrubs?
Frequency:
Use scrubs 1-3 times per week, depending on your skin type and the specific scrub product.
Over-exfoliating can lead to irritation, so it's essential to find a balance that suits your skin.
Application:
Apply the scrub to clean, damp skin. This allows the product to adhere better and enhances the exfoliating effect.
Gentle Massage:
Use a gentle, circular motion to massage the scrub onto your skin. Avoid applying excessive pressure, especially on sensitive areas.
Focus on Rough Areas:
Pay extra attention to rough or dry areas, such as elbows, knees, and heels. These areas may benefit from a bit more exfoliation.
Rinse Thoroughly:
After exfoliating, ensure you rinse off the scrub thoroughly. Leaving residue on your skin may lead to irritation.
Moisturize:
Follow up with a moisturizer to hydrate and nourish your skin after exfoliation. This helps maintain skin balance and prevents over-drying.
Patch Test:
Before using a new scrub, perform a patch test on a small area to check for any adverse reactions.
Are there any specific steps to follow after using scrubs for optimal results?
Rinse Thoroughly:
After massaging the scrub onto your skin, ensure you rinse it off thoroughly. Use lukewarm water to remove any scrub residue.
Gentle Pat Dry:
Pat your skin dry with a clean, soft towel. Avoid rubbing, as freshly exfoliated skin may be more sensitive.
Apply Moisturizer:
Follow up with a moisturizer to hydrate and nourish your skin. The exfoliation process can temporarily strip away some natural oils, and moisturizing helps restore the skin's balance.
Use Sunscreen:
If you've exfoliated during the day, apply a broad-spectrum sunscreen with an SPF of at least 30. Exfoliation can make your skin more susceptible to sun damage, and sunscreen helps protect against harmful UV rays.
Hydrate:
Drink plenty of water to stay hydrated from the inside out. Hydration is essential for maintaining healthy skin.
How often is it recommended to use scrubs?
2-3 times per week is generally suitable for normal or combination skin. This helps maintain a healthy balance without over-exfoliating.
1-2 times per week is typically sufficient for individuals with dry or sensitive skin.
Consider adjusting the usage based on seasonal changes. Skin may require more exfoliation in the winter when it tends to be drier.
What are the primary benefits of using scrubs on the skin?
Exfoliation:
The main purpose of scrubs is to exfoliate the skin, removing dead skin cells from the surface. This process helps reveal fresher, smoother skin underneath.
Improved Texture:
Regular use of scrubs can lead to improved skin texture by smoothing out rough patches and promoting a more even skin tone.
Enhanced Radiance:
Exfoliation through scrubs can give the skin a radiant and healthy glow by removing dead skin cells that may make the complexion appear dull.
Stimulates Circulation:
The massaging action involved in applying scrubs can stimulate blood circulation, promoting a healthy complexion and contributing to a rosy, refreshed appearance.
Prevents Ingrown Hairs:
For areas prone to ingrown hairs, such as the legs or bikini line, regular exfoliation with scrubs can help prevent ingrown hairs by clearing away dead skin cells.
Promotes a Relaxing Experience:
The process of using scrubs can offer a spa-like experience, promoting relaxation and stress relief as part of a skincare routine.